Privacy Policy:

Maha Mangala Charity of Malaysia Privacy Policy

Effective Date: 22/01/2021

At Maha Mangala Charity of Malaysia, we are committed to protecting the privacy and security of our donors, volunteers, and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use it, and the choices you have regarding your information.

Information We Collect:
  • Personal Information: We may collect personal information such as your name, address, email address, phone number, and payment details when you make a donation, register as a volunteer, or interact with our website.
  • Non-Personal Information: We may also collect non-personal information such as browser type, operating system, and IP address for analytical purposes.
How We Use Your Information:
  • To process donations and provide receipts.
  • To communicate with you about our programs, events, and fundraising activities.
  • To respond to your inquiries and provide support.
  • To improve our website and services.
  • To comply with legal obligations.
Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our activities, or servicing you, but only to the extent necessary to fulfill their functions.

Your Choices:

You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Security:

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Changes to this Privacy Policy:

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Us:

If you have any questions about this Privacy Policy or our practices, please contact us at mahamangalacharity@gmail.com

Refund Policy:

Maha Mangala Charity of Malaysia Refund Policy

Effective Date: 22/01/2021

At Maha Mangala Charity of Malaysia, we strive to ensure that all donations are handled with the utmost care and integrity. However, we understand that there may be occasions where a donor may request a refund. This Refund Policy outlines our procedures for processing refund requests.

Donation Refunds:
  • Refund Requests: To request a refund, please contact us within 7 days of making your donation. You can reach us at mahamangalacharity@gmail.com.
  • Eligibility: Refunds are granted at the discretion of Maha Mangala Charity of Malaysia. Generally, refunds will only be issued in cases of unauthorized transactions or if there was an error in the donation amount.
  • Processing Time: Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund. If approved, the refund will be processed within 14 business days.
Event Registration Refunds:

Refund Requests: For event registrations, refund requests must be made within 14  days prior to the event date. Please contact us at mahamangalacharity@gmail.com to request a refund.

  • Eligibility: Refunds for event registrations may be granted in certain circumstances, such as event cancellation or scheduling conflicts. Requests made after the specified deadline may not be eligible for a refund.
  • Processing Time: Refunds for event registrations will be processed within 30 business days of approval.
Contact Us:

If you have any questions about this Refund Policy or need assistance with a refund request, please contact us at mahamangalacharity@gmail.com